Hampton Roads Chapter Meeting: "Last to Close and First to Reopen: Wawa’s BC Program"

May 15th, 12pm ET

Wawa, America’s favorite convenience store, has cultivated a new business continuity program that supports our approach of being the “last to close and first to reopen” after a disruption. Justin Kates is Wawa’s Senior Business Continuity Advisor and will delve into the key ingredients of Wawa's new program, highlighting an incident management framework that uses plays and playbooks designed for rapid and effective response across various incident scenarios. We will also explore blameless postmortem culture, a critical element to learning from exercises and incidents and incorporating changes in our plays and playbooks.

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Meeting ID: 224 951 156 358 5
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